Eufy Homebase 2 is a central hub designed to work in conjunction with Eufy security cameras and other smart home devices.
It serves as the brain of the Eufy security system, allowing you to control and manage your connected devices from a single location.
It also serves as a local storage solution for your security camera footage. It typically comes with built-in storage capacity of 16 GB SD Card.
This enables you to store recorded video footage locally rather than relying solely on cloud storage.
To fully unlock its potential, it’s essential to connect your HomeBase 2 to your Wi-Fi network.
In this step-by-step guide, we will walk you through the process of connecting your Eufy HomeBase 2 to Wi-Fi, ensuring a smooth and secure connection.
How to Connect Eufy HomeBase 2 to Wi-Fi
Step 1: Gather the Required Equipment
Before starting the setup process, make sure you have the following equipment ready:
- Eufy HomeBase 2: The central hub for your Eufy security system.
- Ethernet Cable: To establish a temporary wired connection between the HomeBase 2 and your router.
- Smartphone or Tablet: Running the Eufy Security app.
- Wi-Fi Network Details: Network name (SSID) and password.
Step 2: Install and Set Up the Eufy Security App
- To connect your HomeBase 2 to Wi-Fi, you need to install and set up the Eufy Security app on your smartphone or tablet. Follow these steps:
- Open your device’s app store (App Store for iOS or Google Play Store for Android).
- Search for “Eufy Security” and install the app developed by Anker Innovations.
- Once installed, open the app and create a new account or sign in if you already have one.
Step 3: Pair Your Smartphone or Tablet with the HomeBase
After creating an account, proceed to pair your smartphone or tablet with the HomeBase. Follow these instructions:
- Open the Eufy Security app and log in to your account.
- Click on “Add Device” to initiate the pairing process.
- Select the HomeBase model you have (HomeBase, HomeBase 2, or HomeBase 3) from the available options.
- Ensure that your router and HomeBase are connected to the same Wi-Fi network, then tap “Next” to proceed.
Step 4: Wait for the HomeBase LED Light to Turn Blue
Once you’ve tapped “Next,” wait for about one minute until the HomeBase’s LED light changes from Red to Blue. This indicates that the device is ready for the next step in the pairing process.
Step 5: Scan or Manually Enter the QR Code
Scan the QR code located at the bottom of your HomeBase using the Eufy Security app. Alternatively, you can enter the QR code manually if scanning is not successful.
Step 6: Push the Sync Button and Wait for Connection
Press the “Sync” button on the HomeBase and wait for it to establish a connection. This process may take a few moments, so exercise patience during this step.
Step 7: Name Your HomeBase and Continue
Once the HomeBase is successfully paired with your smartphone or tablet, you will be prompted to name the device.
Choose a descriptive and easily recognizable name, such as “Living Room HomeBase” or “Garage HomeBase,” and click “Continue” to proceed.
Step 8: Connect the HomeBase to Wi-Fi
During the initial setup, the HomeBase must be connected to the router using an Ethernet cable.
However, after the initial configuration, you can switch to a wireless connection. Follow these steps to connect the HomeBase to Wi-Fi:
Important Note: HomeBase can only connect to a 2.4GHz Wi-Fi network. Make sure your router is operating on this frequency before proceeding.
- Open the Eufy Security app on your smartphone or tablet.
- Go to the “My Device” section and select your HomeBase from the list of connected devices.
- Tap on the settings icon next to your HomeBase to access its settings.
- Select “Connection” from the menu options.
Step 8: Set Up Wi-Fi Connection
In the “Connection” section, click on “Wi-Fi Setup” to start the process of connecting the HomeBase to Wi-Fi.
Step 9: Select and Enter Wi-Fi Details
Next, you’ll be presented with a list of available Wi-Fi networks. Choose your Wi-Fi network from the list and enter the network password when prompted. Once you’ve entered the correct credentials, click “Next” to proceed.
Step 10: Wait for the HomeBase to Connect to Wi-Fi
After entering the Wi-Fi details, wait a few seconds for the HomeBase to establish a connection to your Wi-Fi network. This process may take a short while, so be patient.
Step 11: Unplug the Ethernet Cable
Once the HomeBase has successfully connected to Wi-Fi, you can unplug the Ethernet cable from the device and the router. This step confirms that your HomeBase is now functioning on a wireless connection.
Also Read// How to Connect Eufy Doorbell to HomeBase 2
Why Won’t My Eufy Homebase 2 Connect To Wi-Fi?
There can be various reasons why the HomeBase 2 is unable to establish a Wi-Fi connection.
Continue reading to explore common issues that may prevent the HomeBase 2 from connecting to Wi-Fi and their respective solutions to help you troubleshoot the problem.
- HomeBase LED Indicator Stays Red
If the HomeBase’s LED indicator fails to turn from red to blue during the setup process, it indicates a connection issue. To resolve this problem, try the following tips:
a. Enable DHCP on your router: Dynamic Host Configuration Protocol (DHCP) assigns IP addresses automatically to devices on your network.
Ensure DHCP is enabled on your router to allow the HomeBase 2 to receive a valid IP address.
Consult your router’s manual or contact your internet service provider for guidance on enabling DHCP.
b. Enable necessary ports: Check that TCP port 443 and port 80, along with UDP ports 0 to 65535, are enabled on your router.
These ports are essential for proper communication between the HomeBase 2 and your network.
c. Temporarily disable the firewall: Firewalls are designed to protect your network by blocking certain incoming and outgoing connections.
However, sometimes the firewall settings on your router can interfere with the HomeBase 2’s ability to connect to Wi-Fi.
Solution: Temporarily disable the firewall settings on your router and attempt to connect the HomeBase 2 to Wi-Fi.
If the connection is successful, you can then reconfigure the firewall settings to allow the necessary communication for the HomeBase 2.
d. Restart or reset the router: Sometimes, a simple router restart can resolve connectivity issues.
If the problem persists, you can try resetting the router to its factory settings and configuring it again.
2. QR Code Scanning Failure
When attempting to add the HomeBase 2 by scanning the QR code, encountering a failure can be frustrating. Here’s how you can address this problem:
a. Verify the correct QR code: Ensure that you are scanning the correct QR code located at the bottom of the HomeBase 2. Double-check the code to avoid any mistakes during the scanning process.
b. Manual QR code entry: If scanning the code proves challenging, you can manually enter the 8-digit QR code provided on the HomeBase 2.
c. Reset the HomeBase 2: In case the issue persists, try resetting the HomeBase 2 to its default settings.
You can find the reset button on the back of the device. Hold it for a few seconds until the LED indicator flashes white, indicating a successful reset.
d. Restart the HomeBase 2: Unplug the power adapter from the HomeBase 2 and wait for a few seconds before plugging it back in. This can sometimes resolve connection hiccups.
Also Read// How to Connect Eufy Doorbell to Google Home
3. Sound Tip of Pairing Request from HomeBase 2
If you hear the HomeBase 2 broadcasting a sound tip of pairing request but still face connectivity issues, follow these steps:
a. Press and hold the SYNC/ALARM OFF button: Make sure to press and hold the SYNC/ALARM OFF button for at least 2 seconds. After hearing a short beep, the HomeBase 2 should be successfully added to your network.
b. Check Wi-Fi Signal Strength: The HomeBase 2 requires a stable Wi-Fi connection to operate efficiently. Ensure that the device is within a reasonable distance from the router to maintain a strong signal.
c. Reboot the HomeBase 2: Sometimes, a quick reboot can fix minor glitches. Unplug the power adapter from the HomeBase 2, wait for a few seconds, and then plug it back in.
Remember, patience and persistence are key when troubleshooting connectivity issues.
With the right approach and troubleshooting steps, you’ll soon have your Eufy HomeBase 2 connected to Wi-Fi, allowing you to enjoy the full functionality of your smart home security system.
Also Read// How To Connect Eufy Doorbell To Wifi
