Adding a new device to your Eufy doorbell system should be a simple and straightforward process.
However, there may be instances where you encounter difficulties and find that your Eufy doorbell is unable to be added to the system.
In this comprehensive troubleshooting guide, we will explore the possible reasons behind this issue and provide you with detailed steps to help you overcome it.
By following these instructions, you will be able to successfully add your Eufy Battery Video Doorbell to the WI-FI Chime and enjoy its full range of features.
Eufy Doorbell Unable to Add Device
Step 1: Ensure Full Battery Charge and Proper Placement
Before attempting to add your Eufy Battery Video Doorbell to the WiFi Chime, it is important to ensure that the doorbell has been fully charged.
A low battery level can affect the device’s performance during the pairing process.
Additionally, make sure that the doorbell has not been mounted, as it needs to be placed next to the WiFi Chime during the pairing process. Follow these steps:
1. Charge the battery: Connect your Eufy Battery Video Doorbell to a power source and allow it to fully charge. Check the battery level indicator in the EufySecurity app to ensure that it is fully charged before proceeding with the pairing process.
2. Unmount the doorbell: If you have already mounted the doorbell, temporarily remove it from its mounting position and keep it close to the WiFi Chime during the pairing process. This proximity will ensure a strong and reliable connection between the devices.
Step 2: Adding the Eufy Battery Video Doorbell to the WiFi Chime.
Once you have confirmed a full battery charge and proper placement, you can proceed with adding the Eufy Battery Video Doorbell to the WiFi Chime. Follow these steps:
1. Launch the EufySecurity app: Open the EufySecurity app on your smartphone or tablet. If you haven’t installed the app yet, download it from the App Store or Google Play Store.
2. Access the Devices tab: Tap on the Devices tab within the app. This will display the list of devices connected to your Eufy account.
3. Add Device: Look for the “Add Device” option and select it. This will initiate the process of adding a new device to your Eufy account.
4. Select Battery Doorbell: From the list of available device options, choose “Battery Doorbell” to add your Eufy Battery Video Doorbell.
5. Scan the QR code: Locate the QR code on the back of your Eufy Battery Video Doorbell. Use the app’s built-in QR code scanner to scan the code and proceed to the next step.
6. Select the WiFi Chime: On the app screen, select the WiFi Chime that you want to pair with the Battery Video Doorbell. This will establish a connection between the two devices.
7. Press and hold the SYNC button: On the back of the Battery Video Doorbell, locate the SYNC button. Press and hold this button for 2 seconds until you hear a beeping sound. This initiates the pairing process between the doorbell and the WiFi Chime.
8. Tap Next: On the app screen, tap “Next” to continue the pairing process. The Battery Video Doorbell will automatically connect to the WiFi Chime.
9. Successful pairing: If the pairing process is successful, you will see a confirmation message in the app. Test the functionality of your Eufy Battery Video Doorbell to ensure it is working correctly.
Also Read// Eufy Doorbell Not Connecting to Homebase
Step 3: Contact Eufy Customer Support (if necessary).
If you have followed all the troubleshooting steps and are still unable to add your Eufy Battery Video Doorbell to the Eufy Video Doorbell WiFi Chime, it may be necessary to contact Eufy customer support.
They have dedicated professionals who can provide further assistance and guidance tailored to your specific issue.
Reach out to Eufy customer support via email, phone, or through their website’s support portal.
Provide them with detailed information about the issue, the steps you have already taken, and they will guide you on the appropriate next steps.
How Many Devices Can Be Connected to a Eufy Doorbell?
The Eufy doorbell allows for multiple devices to be connected and accessed simultaneously.
You can add up to five accounts, enabling other phones to access your eufySecurity devices simultaneously.
This feature ensures that all members of your household can monitor and interact with the Eufy doorbell using their individual smartphones or tablets. Here’s how you can set it up:
1. Sign up for a eufySecurity Account: To add multiple devices to your Eufy doorbell, each user must have their own eufySecurity account. If you haven’t already done so, download the eufy Security app from the App Store or Google Play Store and sign up for an account.
2. Share Your eufySecurity Devices With Your Family: Once you have set up your eufySecurity account, you can share access to your Eufy doorbell with your family members. Follow these steps:
• Slide the left menu within the eufy Security app and navigate to “Family & Guest.”
• Tap on “Invite” and select “Admin.”
• Enter the associated device’s email address (the email address associated with the family member’s eufySecurity account).
• After sending the invitation, your family member will receive a notification in their eufy Security app.
• They can then accept the invitation, granting them access to the Eufy doorbell and its features.
How Do I Add Another Phone to My Eufy Doorbell?
To add another phone to your Eufy doorbell, follow these steps:
1. Ensure that the person you wish to add has their own eufySecurity account.
2. Follow the steps outlined above to send them an invitation to access the Eufy doorbell.
3. Once they receive the invitation in their eufy Security app, they can simply accept it.
4. The person will now have access to the Eufy doorbell and its features on their phone.
Also Read// Eufy Doorbell Offline? Fix it Yourself Here!!
Can You Use Eufy Doorbell Without an SD Card?
The Eufy doorbell requires an SD card for storing recordings. However, there is an alternative option available if you do not have an SD card.
The Wi-Fi chime, which is included with certain Eufy doorbell models, can function as a “Tiny Homebase” to store your recordings.
This allows you to access and view the recorded videos without the need for an SD card.
If you do not have the Wi-Fi chime or an SD card, you may need to purchase an SD card separately to enable recording functionality on your Eufy doorbell.
Conclusion: Eufy Doorbell Unable to Add Device
Adding your Eufy Battery Video Doorbell to the Eufy Video Doorbell WiFi Chime is a crucial step in ensuring seamless functionality and convenience.
By following this comprehensive troubleshooting guide, you can address any issues preventing the successful addition of your doorbell to the WiFi Chime.
Remember to ensure a full battery charge, proper doorbell placement, and follow the step-by-step instructions for adding the device to the WiFi Chime.
If all else fails, don’t hesitate to contact Eufy customer support for further assistance.
Enjoy the enhanced security and convenience that your Eufy Battery Video Doorbell and WiFi Chime bring to your home once the device is successfully added.
Also Read// Eufy Doorbell SYNC Button Not Working- DIY Here
